OUR STORY
Much like a symphony where the totality of the music is greater than any one single instrument, Orchestra provides online counselling in Calgary, Alberta and surrounding areas as well as Ontario, Canada with the summation of 20 years integrating physical and mental health to ensure the best and most comprehensive outcomes.
Who we are
Professional Excellence
We strive to work in the best interests of our clientele, are cognizant of best practices, and will continue to advance multidisciplinary knowledge. We aim to respect the privacy, rights, and diversity of all our patients and clients, to reject all harassment and abuse, and to promote inclusion always. All our programs adhere to provincial regulations set by the College of Registered Psychotherapists of Ontario and the Association of Counselling Therapy of Alberta respectively.
Who we are
Healthcare With A Heart
At Orchestra you are never a diagnosis or part of the system; you are the conductor front and centre. Your presence is felt and we are always thinking of how we can better assist you throughout your journey
We aim to always openly inform our clients about available options, the limitations on our professional services, disclose any foreseeable risks and benefits; and to be collaborate throughout all healthcare processes.
We aim to provide the highest quality of care delivered with warmth and kindness with an emphasis on facilitating quality relationships that provide treatment, comfort, and compassion.
What we offer
Research-Driven Treatment
We aim to validate all outcomes through evidenced-based research that is available to the public. All treatments are backed by scientific research published in peer-reviewed academic journals which have been scrutinized to ensure scientific validity and have been recognized in the field as bonafide treatments.
We strive to only provide information our clients can use to make informed decisions about their care based on the best available research Online Counselling in Calgary.
How we do it
Advanced Technology
Through the latest hardware and software, we’ve merged the gap between maximizing treatment results and creating experiences our clients will remember long after therapy ends. We aim to make every experience premium, intuitive, and effortless.
We strive to only use technology to enhance human connection, self-development, and personal growth rather than to detract from it. Our platforms and devices are designed for accessibility providing elegant solutions and inspiring confidence in even those who might not be so technologically-inclined
How we do it
Diversity & Inclusion
Healthcare is one of the most diverse industries in the world, and it’s important that we continue to make strides in diversity and inclusion.
Diversity refers to the various ways in which people are different from one another, and inclusion refers to the idea that everyone has a place in society. This includes everyone from marginalized groups (such as LGBTQIA+ individuals) to those with unique physical or mental abilities.
Healthcare is an industry that is constantly evolving, and it is essential that we at Orchestra reflect this through our policies and practices. We make sure that everyone who needs healthcare can access it, regardless of their social or economic status. We also need to ensure that patients feel comfortable talking about their experiences with healthcare professionals, so they can get the best possible care.
There are many ways that we work towards these goals. For example, we develop diversity training programs for all staff members, create welcoming environments for patients and staff alike, and promote positive interactions between patients and caregivers. By doing so, we not only improve patient care but also build a more diverse workforce.
How we do it
Trust & Transparency
Without trust in healthcare, patients are reluctant to participate in clinical trials or disclose any personal information. In fact, studies have shown that people are more likely to trust and cooperate with others if they feel that those others have their best interests at heart.
As healthcare providers we work to develop a trusting relationship with our clients in order for them to share accurate and complete information. This is essential for the proper diagnosis and treatment of them. It also helps ensure that safety measures are implemented properly, and that they are free of any harm.
In order for healthcare providers to build trust with our patients, we strive to demonstrate transparency and reliability. We are open about what we are doing and why as well as answer any questions that our clients have. Additionally, we make sure to ensure all communication is clear, concise, and easy to understand. Our patients and clients alike know that they can always reach out us with their questions and concerns.